Mayor Michael Bloomberg has tapped Carole Wallace Post, a 43-year-old lawyer who is director of agency services in the Mayor's Office of Operations, to head the city's Department of Information Technology and Telecommunications (DOITT).Post, DOITT's first female commissioner, says she will continue consolidating the city's IT infrastructure, putting city services online and consolidating services across agencies.
In the statistics-driven Bloomberg admistration, Post has been involved in the design and implementation of front-facing databases like Stimulus Tracker, which tracks how the city spends funds from the American Recovery and Reinvestment Act; the Citywide Performance Reporting System; the Street Conditions Observation Unit (SCOUT); and NYCStat, an aggregation of data, reports and statistics.
Post's first order of business will be a 30-day performance audit of DOITT -- with an eye to its procurement "partners".
DOITT, which operates the city's 311 call center and is in the process of overhauling the city's 911 call centers, has more than 1,200 employees and a $375 million budget.
Bloomberg, who calls DOITT's potential "mind-boggling", sees it as having more impact than perhaps any other city agency going forward over the next several decades.
Post seems an unlikely CIO. Hired at the Department of Buildings in 2001, she moved to the Mayor's Office in 2006. Before coming to work for the DOB, the Seton Hall Law School graduate was a city attorney for Palm Beach Gardens, Fla. and a special counsel at a private law firm.
Post will replace DOITT commissioner Paul Cosgrave, who is resigning under fire as a result of the city's ruinous 911 overhaul (a/k/a the Emergency Communications Transformation Project) on his watch.
The article from Gov Tech.
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